MOM meeting
Minutes Of Meeting
Customer, tire 1 company, tire 2 company, tire 3 company and so on this is a chain which complete vendor to customer loop. At every stage, everybody is working for good products with good quality and if the quality is not maintained then it may cause the failure of a product in the field. Also, business growth depends on product quality as well. To avoid this, all companies are focusing on quality, Every customer company is treating their vendor company as a real buyer, and if they found defects or low-quality products they raise debits to the vendor. Before raising debite they give 1-2 chances to improve to the vendor by arranging a meet called Minutes of meeting (MOM) and discussing all his requirements and take promises of not repeat it again. In MOM meet their whole discussion is recorded over a sign format. That sign format is treated as proof of warning to never repeat in the future.
In short Minutes of meeting is meet to attend customer complaint.
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